Shipping policy

1. Shipping Methods: At NIIOR, we offer reliable and efficient shipping services for all orders within the United States. Customers can choose from the following shipping options during checkout:

  • Standard Shipping: Estimated delivery within 3-7 business days.
  • Expedited Shipping: Estimated delivery within 2-4 business days.
  • Overnight Shipping: Guaranteed delivery within 1-2 business days.

2. Order Processing: Once an order is placed on our website, it will be processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.

3. Shipping Costs: Shipping charges will be calculated based on the selected shipping method, package weight, and delivery location. Customers will see the shipping cost during the checkout process before confirming their order.

4. Free Shipping: We offer free standard shipping on all orders over $100 within the continental United States.

5. Shipment Tracking: Once the order is processed and shipped, customers will receive a shipping confirmation email containing the tracking number. This allows customers to track their package's delivery status online.

6. Shipping Restrictions: NIIOR currently ships only within the United States. We are unable to deliver to P.O. boxes or APO/FPO addresses.

7. Address Accuracy: Customers are responsible for providing accurate shipping information. NIIOR will not be held responsible for delays or delivery failures due to incorrect or incomplete addresses provided by the customer.

8. Delivery Delays: While we strive to ensure timely deliveries, some circumstances beyond our control, such as extreme weather conditions, natural disasters, or carrier delays, may cause delivery delays. In such cases, NIIOR will not be held liable for the delayed delivery.

9. Damaged or Lost Shipments: In the rare event of a damaged or lost shipment, customers are required to report the issue to NIIOR's customer support within 48 hours of receiving the package. We will work diligently with the carrier to resolve the matter and arrange for a replacement or refund as necessary.

10. Signature Requirement: For security purposes, orders above a certain value may require a signature upon delivery. If you won't be available to sign for the package, please make appropriate arrangements with the carrier directly.

11. Order Cancellation: Customers may request order cancellation within 24 hours of placing the order. After this period, cancellations are subject to approval and may incur a restocking fee.

Please note that this shipping policy is subject to change without prior notice. For any further inquiries or assistance regarding shipping, feel free to reach out to our customer support team